Cookie Policy

What Are Cookies?

Cookies are small text files created by a website and stored on your computer or mobile device. They act as a memory for the site, allowing it to recognize your browser and remember specific information about your visit. In addition to standard cookies, we may use local storage (a way for websites to store larger amounts of data locally in your browser) and tracking pixels (tiny, invisible images that signal when a page has been loaded).

For a platform like citynow, these technologies are vital. They ensure that your session remains active as you move from the game lobby to the cashier, and they help us protect the site from malicious activity by identifying unusual patterns of access. Without these tools, you would have to log in every time you clicked a new link, making the experience fragmented and inefficient.

Types of Cookies We Use

We categorize our cookies based on their purpose. Some are strictly necessary for the site to operate, while others help us improve our services or show you more relevant content.

How We Use Cookies

Third-Party Cookies

While we manage most cookies, some are placed by our external partners. These include providers for data analytics, advertising networks, and payment processing systems used to verify transactions. These third parties collect data according to their own internal standards to help us improve our delivery of services and prevent financial crime. Because these cookies are not set by us, we encourage you to review the individual policies of our service providers to understand how they handle your information.

How to Manage or Disable Cookies

You have full control over whether cookies are allowed on your device. Most modern browsers provide intuitive settings to block or delete cookies. Here is how to find them in the most common browsers:

You may also use Private or Incognito mode, which deletes cookies automatically once you close the window. However, please be aware of the following restriction:

Cookie Consent & Your Choices

Your primary method of controlling cookies is through your browser settings, as detailed above. Where we present a notice regarding cookies upon your arrival, you may use those options to set your initial preferences. You are free to change these choices at any time via your browser.

Regarding your personal data, you may have rights to access, correct, or request the deletion of your information, where provided by applicable laws in Malaysia. For more comprehensive details on our legal relationship and user obligations, please refer to our Terms & Conditions.

Updates to This Cookie Policy

We may update this policy to reflect changes in the technologies we use or to align with new legal requirements. When changes occur, we will update the "Last Updated" date at the top of this page. We recommend checking this page occasionally to stay informed about how we handle your browsing data.

Contact Information

If you have any questions about our use of cookies or wish to inquire about your data, please reach out to our support team through the Support Center or by sending an email to the address listed in our website footer.